For clients wishing to place a pet with us for the first time, we require 2

full days with us and an overnight stay.

​

This allows you to ensure you are happy with the care and service that we
provide, ensuring that your pet is happy, and that we are able to care for

them as we would expect to.

​

We ask that your pets are dropped off during the morning opening slot, at
7.30-7.45am, as this will allow then a full working day with us, before

going to sleep.

​

Trial stays take place arriving on a weekday morning at 7.30am and

collecting the following day at 5pm

We cannot offer trial stays over a weekend.

​

You will then receive a free 24hr stay off your pets next stay with us.

Please feel free to call Andrea to discuss this in more depth.

If the trial stay goes well, we can arrange an appointment for you to come

to view our facilities.

Your pet is our priority.

​

Please note, if your pet is not happy to come up to us for a fuss on arrival,
then it will be very hard for them to manage a stay here and I would
suggest looking for alternative care. It is better to state this now than to

cause stress all round.