For clients wishing to place a pet with us for the first time, we require 2 full days with us and an overnight stay.

This allows you to ensure you are happy with the care and service that we provide, ensuring that your pet is happy and we are able to care for them as we would expect to.

We ask that your pets are dropped off during the morning opening slot, at 7.30-7.45am, as this will allow then a full working day with us, before going to sleep.

Trial stays take place arriving on a Tuesday morning at 7.30am and collecting on a Wednesday at 5pm

On occasion we can change the days to other weekdays, but we can not offer trial stays over a weekend.

You will then receive a free 24hr stay off your pets next stay with us.

Please feel free to call Andrea to discuss this in more depth.

If the trial stay goes well, we can arrange an appointment for you to come to view our facilities.

Your pet is our priority.